All orders are protected with the Susabella Happiness Guarantee. We love our customers and want you to be 100% happy with your Susabella experience. If you are not satisfied with your item, please contact us within 5 business days of receiving your order so we can do our best to make it right for you.
Welcome to Susabella and thanks for visiting our shop! Susabella specializes in personalized, handmade jewelry and ceramic items for weddings, baby, special occassions, and home. Every piece is handcrafted so no two items are the same.
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
We are unable to accept returns on certain items. These will be carefully marked before purchase.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
